If you face any challenges in voting privately and independently or are unable to cast your vote, report the problem to the Election Protection hotline at 1-866-OUR-VOTE.If you have difficulty using the materials provided to make your ballot selections, review, or cast your ballot, let a poll worker know and ask for the help you need.Also call 1-866-OUR-VOTE to report the issue. If you are not able to enter your polling place because the pathway to it is not fully accessible, ask poll workers for curbside assistance.If the crowds or noise are hard for you, election officials can find a quiet place for you to wait and call you when it’s your turn to vote. For example, if it’s hard for you to stand, they should provide you with a chair or a place to sit while you wait. Tell election officials what you need.If there are long lines and you have a physical or mental health condition or disability that makes it difficult for you to stand in line, tell a poll worker.
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Your helper may also be required to sign a form swearing that they did not tell you how to vote. They may ask you to swear under oath that you have a disability and that you have asked that person to help you.
Election officials (including poll workers) must make reasonable accommodations as needed to help you vote.The helper must respect the voter’s privacy, not looking at the voter’s ballot unless the voter asks them to do so. This helper cannot be the voter’s employer, an agent of the voter’s employer, or an agent or officer of the voter’s union. Under federal law, voters with disabilities and voters who have difficulty reading or writing English have the right to receive in-person help at the polls from the person of their choice.Usually, this is a machine that can read the ballot to you (for people with vision disabilities or dyslexia), and let you vote by pushing buttons (for people with mobility disabilities). In federal elections, every polling place must have at least one voting system that allows voters with disabilities to vote privately and independently.Simply allowing curbside voting is not enough to meet Americans with Disabilities Act (ADA) accessibility requirements. Under federal law, all polling places for federal elections must be fully accessible to older adults and voters with disabilities.Report your experience to local election officials.If you are turned away or denied a provisional ballot, call the Election Protection Hotline at 1-866-OUR-VOTE or 1-888-VE-Y-VOTA (en Español).If the poll worker still cannot find your name or if you cannot travel to the correct polling place, ask for a provisional ballot.If you are registered at a different location, in most instances you will have to travel to that location to cast a regular ballot.You can also call 1-866-OUR-VOTE and ask for help verifying your proper polling place.
If the poll worker does not have access to a statewide system, ask them to call the main election office.Request that the poll workers check a statewide system (if one is available) to see if you are registered to vote at a different polling place.If the poll worker still cannot find your name, confirm that you are at the correct polling place:.If your name is not on the list, ask if there is a supplemental list of voters.Make sure to spell your name out for the poll worker. Ask the poll worker to double check for your name on the list of registered voters.If you are qualified and registered, they will count your provisional ballot. After Election Day, election officials must investigate whether you are qualified to vote and registered.Voters are entitled to a provisional ballot, even if they aren’t in the poll book.
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